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Question 1 of 5

1. Question

Match the mentee statements to the failure area they indicate:

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I know we agreed I should log in every day but I keep forgetting…

I tried to do the exercise but the thing kept freezing up

I log in almost every day, but I don’t know which lesson to choose so I just browse around

I thought this app will help me with my anxiety, instead it’s all about tracking my mood

I'm ok when I practice at home, but it doesn’t work when I'm out there panicking

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Question 2 of 5

2. Question
For the following cases, choose the most appropriate and helpful response as a supportive accountability mentor:

1. Mentee: “I know I haven’t been using the app like I said I would, but I don’t know why. It just doesn’t happen.”
- A. To be honest I’m a bit disappointed. You won’t achieve your goals if you don’t put in the effort to use the app.
- B. I’m wondering if you aren’t finding the program useful or if you’re feeling discouraged.
- C. It’s ok, I understand how you feel. You’ll use it when you’re ready.
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Question 3 of 5

3. Question
2. Mentee: “I’ve been using the app and doing everything they say for 3 months now and I still feel depressed and not much better most days. This is so frustrating!”
- A. I’m sorry you’re still feeling down. Would it be OK with you if I ask you some questions about how you’re using the app and we can figure out if we can help you get the most out of using it?
- B. Just keep going, I know it’ll get better soon! Many people get discouraged at some point along the way, but the way to see results is to persist.
- C. Are you sure you’re following the instructions correctly? Perhaps you need a refresher training.
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Question 4 of 5

4. Question
3. Mentee: “Actually I haven’t used the app since last week, ‘cos I’ve been in a good mood and I didn’t need it.”
- A. That’s great to hear! I’m glad you’re feeling better. So just go back to the app when you need it.
- B. I’m happy to hear that you felt better last week, and I understand why you might feel like you didn’t need the practice. Do you think your new skills helped your mood improve? You should know that it’s really important to keep using the app regularly, even when your mood is good, to help make sure your mood stays positive!
- C. I really wish you wouldn’t decide to skip practice on your own. That’s what I’m here for, next time ask me about it before you do it. It’s really important to keep using the app regularly, even when your mood, only consistent practice will lead to long-term results.
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Question 5 of 5

5. Question
4. Mentee: “well, I didn’t use the app last week. And now that I think about it, I think I also didn’t log in the week before… I guess I’m just not that interested.”
- A. Maybe if you tried using it regularly you’ll see how it helps you. You can’t give up before you even started!
- B. Do you think that maybe this is not the right app for you?
- C. I believe that at some point you were interested in it though, right? Do you remember what were the reasons you originally decided to start using this app?
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